Returns & Exchanges
At L'BRI PURE n' NATURAL, we want you to be completely satisfied with your aloe-based skincare; if you are not happy with your purchase, you may return it within 60 days for a full refund or exchange.
Contact Customer Care
Reach out to our support team or your independent Consultant to initiate a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring the RMA number is clearly written on the outside of the box.
Ship Your Return
Send your package via a traceable carrier to our headquarters; we recommend keeping your tracking number until the process is complete.
Receive Refund or Exchange
Once received and inspected, we will process your refund to the original payment method or ship your requested exchange items within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing